Shipping policy
All items are made to order and fulfilled by our trusted production partners. Please read the information below to know what to expect regarding processing and delivery times.
Processing Times
Orders are typically processed within 2–5 business days after purchase. Custom or personalized items may require additional time. You’ll receive an email once your order has been shipped.
Shipping Times
We offer free shipping on all orders. Estimated delivery times are:
• United States: 5–8 business days
• Canada: 6–10 business days
• UK: 6–12 business days
• Europe: 6–12 business days
• Australia / New Zealand: 6–12 business days
Please note that these are estimated delivery times and may vary due to carrier delays, customs, or public holidays.
Tracking Orders
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package with the carrier.
Lost or Delayed Packages
While we work closely with our fulfillment partners to ensure timely delivery, we cannot guarantee delivery dates. If your package is lost or significantly delayed, please contact us at hello@klchure.com, and we’ll assist you in resolving the issue.
Customs & Duties
International orders may be subject to customs fees, import taxes, or other duties imposed by the destination country. These charges are the responsibility of the recipient.