Frequently asked questions
How long does shipping take?
Orders are processed within 2–5 business days. Once shipped, delivery typically takes:
- US: 3–7 business days
- International: 7–15 business days
You’ll receive a tracking link as soon as your order ships.
How do I choose the right size?
Our tees have a unisex, relaxed fit.
- Size down for a more fitted look
- Stick to your usual size for a classic fit
A size chart is available on each product page to help you choose confidently.
How are the designs printed?
All designs are printed using DIGISOFT®, a high-quality printing method that gives a smooth finish and long-lasting results without cracking or peeling easily.
Can I return or exchange an item?
Because each item is made to order, we don’t accept returns for size or change of mind.
However, if your item arrives damaged or incorrect, we’ll make it right—just contact us within 14 days of delivery.
Can I change or cancel my order?
We start processing orders quickly, so changes or cancellations are only possible within a short window after placing your order. Contact us as soon as possible if you need help.
Do you offer discounts or promotions?
Yes—new customers can receive a discount when they subscribe to our email list. We also occasionally run special offers, so keep an eye on your inbox.
How can I contact you?
You can reach us anytime at hello@klchure.com. We aim to respond within 24–48 hours.
Couldn't find your answer
No problem—just send us a message and we’ll help you out. We typically respond within 24–48 hours.